Privacy Policy
This privacy policy outlines our practices for collecting, using, and protecting visitor information. We value transparency and your privacy rights.
Our Commitment to Privacy
We are dedicated to protecting the privacy and security of our visitors and customers. This policy explains how we collect, use, and safeguard your information while providing transparent access to your data rights and choices.
Personal Information We Collect
The data we collect helps us deliver and improve our services. This includes information you provide directly and data collected automatically through your use of our website.
Information You Provide
We store and process information you voluntarily share with us during account creation, communications, or transactions.
Automatically Collected Information
When you visit our website, certain information is collected automatically:
Browser and device data
Website interaction metrics
IP address and location data
Cookies and tracking technologies
Data Usage
Your information enables us to provide our services effectively and securely. We analyze usage patterns to improve site performance, enhance user experience, and develop new features that better serve our community.
Security Measures
Protecting your data is our priority. We employ comprehensive security protocols and regularly update our systems to maintain data integrity.
Data encryption in transit and at rest
Regular security assessments
Controlled access to sensitive information
Automated threat detection
Cookie Policy
Cookies help us deliver a better website experience. You can control cookie settings through your browser preferences.
Third-Party Services
We partner with trusted service providers who assist in operating our website, conducting business, or servicing you. These partners are bound by confidentiality agreements and limited data access.
Your Privacy Rights
We believe in your right to control your data. You can request access, updates, or deletion of your information at any time.
Contact Us
We strive to address all privacy-related questions and concerns promptly. Our dedicated privacy team is available through multiple channels to ensure you receive comprehensive support for any data protection inquiries.
Main Contact Options:
Team:
Office Hours:
Monday-Friday, 9am-6pm SGT
Response Time: Within 48 hours
For urgent matters:
Emergency hotline: +65 82925529